Administration

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Our administration qualifications provide learners with the essential skills and knowledge needed to succeed in a wide range of business and office support roles. Covering key areas such as communication, organisation, IT skills, customer service, and records management, these qualifications are ideal for those starting out or looking to progress in administrative careers.

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600_3423_3

iCQ Level 2 Certificate in Customer Service (RQF)

Certificate prices:

Full Qualification £22

Unit (Credit) £15

Further information:

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603_4459_3

iCQ Level 2 Certificate in Data Protection and Data Security Principles

Certificate prices:

Full Qualification £22

Unit (Credit) £10

Further information:

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610_5134_2

iCQ Level 2 Certificate in Providing Service to Customers

Certificate prices:

Full Qualification £62

Unit (Credit) £15

Further information:

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601_3689_3

iCQ Level 2 Diploma in Customer Service (RQF)

Certificate prices:

Full Qualification £62

Unit (Credit) £15

Further information:

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600_8132_6

iCQ Level 2 NVQ Certificate in Contact Centre Operations

Certificate prices:

Full Qualification £40

Unit (Credit) £15

Further information:

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600_8065_6

iCQ Level 3 Certificate in Contact Centre Operations

Certificate prices:

Full Qualification £22

Unit (Credit) £15

Further information:

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600_3424_5

iCQ Level 3 Certificate in Principles of Customer Service (RQF)

Certificate prices:

Full Qualification £22

Further information:

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601_3687_X

iCQ Level 3 Diploma in Customer Service (RQF)

Certificate prices:

Full Qualification £62

Unit (Credit) £15

Further information:

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600_8004_8

iCQ Level 3 NVQ Diploma in Contact Centre Operations

Certificate prices:

Full Qualification £40

Unit (Credit) £15

Further information:

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601_3706_X

iCQ Level 4 NVQ Diploma in Business Administration (RQF)

Certificate prices:

Full Qualification £50

Unit (Credit) £20

Further information:

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601_3703_4

iCQ Level 1 Certificate in Business Administration (RQF)

Certificate prices:

Full Qualification £40

Unit (Credit) £15

Further information:

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601_7300_2

iCQ Level 2 Award in Buddying to Develop a Colleague’s Skills (RQF)

Certificate prices:

Full Qualification £10

Unit (Credit) £10

Further information:

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